Answered By: Austin Pevler Last Updated: Dec 10, 2014 Views: 52
If you are trying to do this from home, are you using all 9 digits of your Tartan number? If you are an online student, and you do not have a Tartan card, your Tartan number may only be 6 or 7 digits. If you have less than 9, you need to make sure that zeros are added to the front of the number to make it 9. This page lists common problems for logging in from off-campus.
If this helps, great. If you are still having problems, give us a call at 937-512-3004 and we can talk you through it over the phone. If you are having trouble finding the Cyber Security Video, it can be found by following this link.