Q. I can't get into a database I need for my class and I am on campus.

If you are having trouble getting into something like Opposing Viewpoints or Visible Body, there are a few things to check first.

• If you are using your personal device such as a phone, tablet, or laptop, you have to be on the Sinclair Wireless Network. You cannot use the Guest network to access many Sinclair resources.
• You should also try reloading your browser/clearing your cache if you are on the Sinclair network and it is still not working. 
• If it is a Library database, call 937-512-3004 or email us at ask@sinclair.libanswers.com 
• You can also look at our off-campus help page if you are off-campus. 
• If you are in eLearn or are unsure who to contact, let the Sinclair Help Desk 937-512-4357 (HELP) know and they can assist you with your issue or they can forward you to the appropriate person.