Answered By: Debra Oswald
Last Updated: Dec 31, 2015     Views: 24

A "R1" error usually means you mistyped your Sinclair Tartan ID number or have forgotten to add the three leading zeros.

Make sure you are typing in 9 digits for your ID. Example: 000xxxxxx

If your Tartan number shows only six, or seven numbers, add enough zeros to the front to make it nine.

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