Answered By: Debra Oswald
Last Updated: Sep 20, 2016     Views: 228

Be sure to use all nine digits of your Tartan Card number to log in. You'll need to add  two zeros in front of your seven digit ID number (or three if your number is six) to make nine digits. 

Still having trouble? Check the Off-Campus Access Help for Library Resources guide. It gives more help on using library resources from off campus, including explanations of error codes.

We have more help for distance learners on a guide, located here - Library Resources for Distance Learners