Answered By: Austin Pevler
Last Updated: Feb 21, 2018     Views: 11

The most common issue with this is that when copying a url from a citation, the period at the end gets copied as well. When you paste it into the web browser, make sure the period is deleted if there is one. The link should then work.

If not, the next possible issue is the url is missing a proxy in front of it that allows Sinclair access from off-campus. You might try adding the library proxy to the front of the link in the web browser and see if that works. Example:

Add http://sinclair.ohionet.org/login?url= to your existing link http://search.ebscohost.com/login.asp?profile=web&defaultdb=bth to get http://sinclair.ohionet.org/login?url=http://search.ebscohost.com/login.asp?profile=web&defaultdb=bth 

The link should now work. If not, contact us at 937-512-3004 or ask@sinclair.libanswers.com. If you email, please include the link that isn't working or at least the citation of the article you are trying to get to.